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Hospital Admissions Clerk II | Westfield, Days, Part Time in Westfield, IN at OrthoIndy

Date Posted: 12/10/2018

Job Snapshot

Job Description

Facility: OrthoIndy Hospital, Westfield, IN 
Department: OIH Admissions
Shift Details: Days, Part Time; M-Th 2p-6p & F 1p-5p

At OrthoIndy everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers. 

Be a part of something great!


The Hospital Admissions Clerk II functions in a fast-paced role that requires attention to detail and ability to multi-task, including a focus on both the quantity and quality of work. This position performs check-in, check-out, scheduling, operates in multiple systems, answers phones, collects co-pays, and coordinates benefits with insurance.

Essential Duties:

  1. Pre-registers and registers all physical and occupational therapy patients in Meditech, TheraOffice, and Lifeware by utilizing our clinic and ordering systems to input patient demographics as well as therapy orders.
  2. Schedules and re-schedules all therapy appointments in TheraOffice as needed.
  3. Obtains, submits, and tracks authorizations for various insurances by faxing authorization requests, following up by phone, or using online tools.
  4. Answers all incoming calls and returns voicemails in a timely manner.
  5. Obtains all insurance benefit information in a timely manner for follow up appointments as well as initial therapy evaluations by calling insurance companies, faxing benefit information sheets, or utilizing online tools.
  6. Collects and applies all patient payments and co-payments.
  7. Completes monthly registrations in Meditech for all patients to ensure account and scheduling accuracy as well as billing accuracy.
  8. Completes patient discharges on a weekly basis by researching therapy progress notes and discharge summaries to accurately update the discharged accounts.
  9. Prints and faxes progress notes for all workers comp and outside doctor referrals on a daily basis.

Technology Used:

ADP, Allscripts, Halogen, Incident reporting, Meditech, Microsoft Office, Moxee, TheraOffice, Lifeware, Insurance systems

Job Requirements


  • High school diploma/GED required
  • 1-2 years of patient registration experience required; 2-4 years preferred 
  • Exceptional verbal and written communication skills and high level of accuracy and attention to detail a must

OrthoIndy is an Equal Opportunity Employer